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Our services

Identities that build trust, and work everywhere.

Clear, ownable identities that give an organisation a confident presence, from tone of voice to the templates your team uses every day. Often alongside a new website.

Recent projects

Our focus

Built around your purpose, designed to last

  • Tied to your strategy

    We start from what your organisation is trying to do, so the identity helps decisions rather than decorating them.

  • Clear and ownable

    Distinctive enough to be yours, simple enough to be recognised at a glance.

  • Made for screens first

    Designed to work on a website and in a product, as well as on a leaflet or a banner.

  • A voice, written down

    A tone of voice your whole team can use, with examples for the things you write most.

  • Guidelines people use

    Templates and guidance that keep the brand together after the next person joins.

The process

Crafted through our tailored process

Every project runs the same way. Here’s what happens at each stage, what you get from it, and how long it takes.

Our identities include

An identity only works if your team can use it. Everything we hand over is there so the brand holds together from day one, without waiting on a designer for every asset.

Digital brand guidelines

Colours, type, logos and tone of voice online in one place, with examples your whole team can find.

Brand roll-out tool

Templates your team fills in for social posts, posters and slides, so what they make stays on brand.

Ready-to-use assets

Logos, colours and templates in the formats people ask for, ready to download.

How we work

Fix or improve what you already have

A short, fixed-price block of work on your existing site or tool: fix what’s broken, speed it up, or add the feature you’ve been missing. Quick to start, done in days or weeks.

Something broken and not sure why?

Book a free hour

Build something new, from first sketch to launch

A fixed-price project for a new website or digital tool. We agree the scope, the price and the launch date before we start, and train your team to run it.

Got a brief, or the start of one?

Send us your brief

Keep improving after launch

A flexible retainer for support, hosting and new features. Same-day responses, hours you use as you need them, and a team that already knows your site.

Want to talk it through first?

Book a call

“Working with Smithfield on the V&A Americas Foundation website was a pleasure, and they made a hugely daunting task simple and straightforward.”

Michael Linington,
Head of Philanthropy,
V&A Americas Foundation.

“Smithfield went above and beyond to build a user friendly, smart, innovative and informative tool, which has received rave reviews from around the world.”

Brent Loken,
Global Food Lead Scientist,
WWF.

“Our ongoing collaboration has been instrumental in shaping user experience on both our website and app.”

Nick Kostelnik,
CTO,
Education Intelligence.
  • 4+ years average partnership length
  • 90% of partners come back for more work
  • 24 hour typical response time
  • 150+ projects delivered

Common questions

Good to know before we start.

Who do you usually work with?

Charities, research organisations, education teams and cultural institutions, from small teams to international organisations like WWF and the V&A. We also build for brand agencies, under your name or ours.

Do you design websites or just handle the build?

Both. We design and build most projects start to finish, and we also build from other studios’ designs. Either way, design and development sit in the same small team.

What tech stack do you recommend?

Usually WordPress with a block-based editor, so your team can build pages without a developer. For tools and data-heavy projects we use SvelteKit or Laravel. We recommend what suits the job and your team.

Can you work with our existing tech stack?

Usually, yes. We regularly take on existing WordPress and Laravel sites, and we’ll tell you if a rebuild would cost less than patching.

How long does a website project take?

Most websites take three to five months from kick-off to launch. Fixes and improvements take days or weeks. We agree the launch date before we start.

What happens after the site goes live. Do you offer ongoing support?

Yes. We host on Kinsta, and most clients stay on a support retainer for updates, security, monitoring and new features, with same-day responses in working hours.