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Privacy Policy & GDPR

Introduction

Smithfield Studio Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

What Personal Data We Collect

In the course of providing our services, we may collect the following personal data:

  • Contact Information: Name, email address, phone number.
  • Business Information: Company name, role within the company, business address.
  • Website Interaction Data: Data on how you interact with our website (e.g., browser type, device information, pages visited, etc.).
  • Project Information: Any information related to the services you request from us (e.g., project requirements, design preferences, content).

How We Use Your Personal Data

We use your personal data to:

  • Respond to your enquiries and provide customer support.
  • Deliver our web design and development services, including project planning, execution, and maintenance.
  • Send you communications about our services, offers, or updates, if you have opted in to receive such messages.
  • Improve our website and services based on user feedback and interactions.
  • Comply with legal obligations, such as invoicing and record-keeping.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide us with your data (e.g., when contacting us via our contact form).
  • Contractual Necessity: To fulfill our contractual obligations when you engage our services.
  • Legitimate Interests: To improve our services and website, and to communicate with clients and potential clients about our offerings.
  • Legal Obligation: To comply with legal requirements, such as keeping financial records.

How We Protect Your Personal Data

We take appropriate technical and organisational measures to ensure the security of your personal data and to protect it from unauthorised access, loss, misuse, or disclosure. Our website uses encryption (SSL) to secure data transfers.

How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain project-related data for the duration of the project and for a reasonable period afterward in case of follow-up work, accounting or legal requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Portability: You can request that we transfer your personal data to another organisation, in a structured and commonly used format.
  • Objection: You have the right to object to the processing of your personal data for direct marketing or legitimate interests.

To exercise any of these rights, please contact us using the details provided below.

Cookies & Third-Party Sharing (TL;DR, we don’t!)

  • Our website does not set any public cookies. We only set cookies to stay logged into our CMS admin.
  • We do not track any user identifiable information.
  • We do not sell or rent your personal data to third parties. We may share your data with trusted third parties who assist us in providing our services, such as our accountants and payment processors. These third parties are obligated to safeguard your data and only use it for the purpose of providing their services to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page and update the “Last Updated” date below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Smithfield Studio Ltd
First Floor, 81-82 Castle Street
Canterbury, CT1 2QD
Email: [email protected]
Phone: 07525268791

  • Company N⁰: 13134591
  • VAT N⁰: GB371403423
  • ICO N⁰: ZB130050

Last Updated: 14/01/2025